Professional Certification 4 Months · Offline

Become a certified ecommerce professional

Within this intensive program, master the full ecommerce cycle: study business models, logistics, payments, analytics, and AI technologies.

Apply Now View Curriculum
eCAG — eCommerce Association Georgia A project by eCommerce Association Georgia
eCommerce Academy student participating in a practical ecommerce session
4mo
Program duration
48×
Instructor-led sessions
11
Curriculum modules
2hr
Per session, 3× a week
Why this program?

Ecommerce needs professionals who see the big picture and manage the full system cycle.

Most candidates in the market have only a theoretical foundation, while success in ecommerce depends on systems thinking and practical skills.

Our program is focused on real experience and results. You will learn how an ecommerce business operates in a real-world environment and study financial flows, logistics chains, and team coordination. We will teach you how to turn artificial intelligence into your main operational ally.

A transformative course: from theory to real operational management. After completing the program, you will be able to enter the job market with solid professional knowledge and practical skills that employers value most.

🎯
End-to-end understanding
From business models and platform architecture to analytics, logistics, and AI — the complete operating picture of modern ecommerce.
🏭
Knowledge from industry practitioners
Leading professionals from the field teach through real cases, real workflows, and real business logic.
🌍
Global standards, local relevance
International best practices mapped against Georgian market realities: logistics, payments, legal environment, and merchant practices.
🏆
A certificate with real value
Layered assessment across all 11 modules, a 100-question final exam, and a capstone presentation. Not decorative optimism.
Who It's For

For ambitious people
who want real knowledge

Instead of vague promises, we offer an intensive, structured learning program that will help you transform professionally.

↗️
People changing careers
People who want to move into digital commerce and need a strong foundation.
🎓
Junior specialists
Professionals who need complex, structured education to grow in their careers.
🚀
Entrepreneurs
Founders who want operational clarity before launching — not after discovering expensive mistakes mid-flight.
🔄
Professionals from adjacent fields
Marketing, logistics, finance, and customer support specialists transitioning into ecommerce.
💡
Anyone who wants more
People who want to understand how a modern ecommerce business really works, far beyond “run ads and hope for the best.”
✓
One requirement
Readiness for an intensive format with real assignments, module exams, and a capstone defense. The certificate is earned.
25 – 50
English - Georgian
Offline, intensive
Basic digital literacy
Ready?

Are you ready to become an ecommerce professional?

Join eCAG Academy and master the knowledge that will make you one of the most in-demand professionals in the job market.

Write to us — info@ecag.ge
Learning Outcomes

What you will be able to do after completing the program

Understand ecommerce as a business system — not just a website

Understand how ecommerce companies are structured and how revenue is generated
Identify points of margin loss and interpret KPIs
Understand product research, assortment logic, and catalogue structure
Support operational decisions related to platforms
Understand customer acquisition, conversion, retention, and the logic of customer experience
Work with logistics, order fulfillment, and management
Analyze customer support processes and apply SLA-based thinking in ecommerce
Recognize core legal, tax, payment, and compliance requirements
Use AI responsibly in ecommerce workflows — with awareness of its limits
Communicate professionally with teams, agencies, banks, and logistics partners
Enter the job market with stronger professional language and knowledge of processes
Apply real cross-functional experience in ecommerce business operations
Program Structure:

11 modules to master ecommerce

The 11-module curriculum covers every critical aspect of ecommerce. It is an intensive path from theoretical foundations to complex practical solutions.

01
Ecommerce Foundations & Global Landscape
The core structure of the ecommerce industry: market models, global trends, ecosystem participants, and the value chain
02
Business Models & Unit Economics
How ecommerce businesses earn, lose, and grow revenue. Revenue models, cost structures, CAC, LTV, and the logic of profitability
03
Platforms & Store Architecture
Ecommerce structure: platform selection, functional requirements, and infrastructure decisions
04
Product Strategy, Research & Catalogue
Product logic: what to sell, how to evaluate it, and how to build a catalogue that enables product discovery, conversion, and operational transparency
05
Marketing Systems
How ecommerce marketing works as a unified system rather than disconnected campaigns: funnel logic, traffic channels, conversion, and customer lifecycle thinking
06
Customer Experience & Support Operations
Customer support as a structured operational function. Service processes, SLA logic, communication standards, complaint handling, and the role of support in retention.
07
Operations & Logistics
The operational backbone of ecommerce: fulfillment, inventory flow, warehousing logic, order management, courier coordination, and delivery challenges
08
Payments, Finance & Risk Management
How money actually moves through ecommerce. Payment methods, PSP logic, fraud risk, return terms, and reconciliation.
09
Legal Framework & Compliance
Structured knowledge of the legal side of ecommerce: consumer rights, compliance requirements, documentation, internal policies, and interpretation of regulations.
10
Analytics & Reporting Systems
Measuring effectiveness: reporting logic, KPI interpretation, effectiveness indicators, and analytics to support decision-making
11
AI in Ecommerce Operations
Responsible use of AI: where it improves workflows, productivity, communication, content, and analysis — with consideration for limitations, risks, and human verification
48
instructor-led sessions
across all 11 modules
This is your moment

Ecommerce is one unified, complex system. Are you ready to master the full ecommerce cycle?

The program gives you a comprehensive foundation in operations, logistics, analytics, and digital marketing — the knowledge most valuable for becoming an ecommerce professional.

Get in touch — info@ecag.ge See certification details
Single Module

Want to take just one module?

Manage your learning process individually: select the standalone modules you want, pass the relevant exam, and receive a certificate confirming successful completion of the module.

Ask About One Module
1
Choose one topicSelect the module you want without taking the full course.
2
Take the module examThe assessment system focuses only on the material covered within the selected module, ensuring an objective evaluation of the targeted competency.
3
Receive a module certificateConfirm your competence: upon completion, you will receive a certificate confirming successful mastery of the module and your qualification.
Tuition

Choose the format that fits you best

Full Program
Complete Path
2500
GEL
A full 4-month program for those who want structured, in-depth, practice-based ecommerce education.
✓
11 modules
✓
48 instructor-led sessions
✓
Final exam
✓
Capstone project
✓
Professional certificate
Single Module
Flexible Option
500
GEL
A standalone option for those who want to study one topic in depth, pass the exam, and receive the relevant certificate.
✓
One selected module
✓
Module exam
✓
Module certificate
Certificates are issued only after the relevant requirements are completed and the exam is passed successfully.
What Makes It Different

International standards.
Local relevance.
Real structure.

Students learn to apply theoretical knowledge in practice and adapt international experience to the infrastructure, payment systems, and legal environment of the local market.

The curriculum enables experts from different fields to ensure a unified, systematic quality of teaching.

Market size & consumer behavior Local platform adoption Logistics infrastructure Payment systems & banking Legal & tax interpretation Merchant practices AI adoption in local market Operational maturity gaps
"
A unified learning structure, real results

Every module follows one logic. Every assessment is real. Every certificate is earned. Academic structure with industry relevance is the whole point of this program.

11
modules with exams
100
final exam questions
1
capstone presentation
4mo
of real learning
Learning Process

More than a lecture-format program

The program’s goal is to develop practical skills, supported by a diverse methodology.

🎙️
Instructor Sessions
Master ecommerce through real examples. Four months and 48 intensive sessions led by working professionals who will share the industry’s inner workings and business logic.
🔍
Case Analysis
The curriculum is based on real business cases, system mapping, scenario modeling, and structured comparative analysis of platforms and markets.
📊
Practical Exercises
The program focuses on documentation management and KPI analysis. Practical assignments and working templates transform theoretical knowledge into usable tools.
👥
Group Activities
Master the ecommerce team coordination model, in which the synchronized work of every member is a guarantee of success.

The course is delivered offline over 4 months and includes 3 sessions per week, each lasting 2 hours. Instruction is in English, which is essential for adapting to the international market. Bilingual English-Georgian support is available.

Assessment & Certification

A certificate
with real value.

A structured assessment model ensures objective evaluation of student qualification. The certificate reflects real competence and professional readiness, not formal attendance alone.

Per Module

× 11
One graded assignment per module
One module exam per module
Objectives and learning outcomes
Defined retake rules and contribution to final certification

Final Stage

Capstone
Final exam — 100 test questions from all 11 modules
Capstone: an ecommerce launch plan or analysis of a local/international platform
Formal capstone defense and presentation
Graduation ceremony and networking event

eCAG Ecommerce Academy Professional Certificate

The eCAG Ecommerce Academy qualification certificate confirms a student’s readiness for work. It is awarded after passing all module and final exams, completing practical assignments, and successfully defending the capstone project.

Apply Now
Career Opportunities

Where can you work?

After completing the program, graduates will be able to find employment in entry-level positions in the following areas:

Ecommerce operations
Platform coordination
Store management support
Digital commerce marketing
Customer experience & support
Logistics coordination
Reporting & analytics support
Payments & operational administration
Cross-functional ecommerce team support
🎉
Graduation & Networking Event
An official closing event designed to support entry into the job market and connect successful graduates with industry representatives and potential employers
eCAG Ecommerce Academy

Are you ready to get a job in ecommerce?

Start your ecommerce career with structure: understand how the business really works. Complete the course with a certificate that confirms professional readiness

Write to us — info@ecag.ge ecag.ge